Revolutionize Your Customer Support with TicketGenie

The Future of Intelligent Assistance ✨

Our advanced chatbot solution harnesses the latest conversational AI technology and your own Knowledge Base, for high automation and human-like conversations.

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Supercharge Your Customer Support with TicketGenie.
Setup your chatbot in minutes and provide personalised 24/7 customer service in multiple languages.
Join the future of customer support and beyond today!

Make Your Customer Support Wishes Come True with TicketGenie

Experience the power of TicketGenie and unlock the magic of exceptional customer support.

🤖 AI Driven Automation

Experience an exceptional automation rate, successfully resolving customer requests without human intervention.

Personalised & Human-like

Real Cost-Savings

Always ON Global Support

AI Driven Automation

💖 Personalised & Human-like

Delight your customers with a personalised, human-like and empathetic conversational experience that feels just like talking to a real person.

Real Cost-Savings

Always ON Global Support

AI Driven Automation

Personalised & Human-like

🤑 Real Cost-Savings

Enjoy substantial cost savings, estimated at 40K euros per month, compared to traditional customer support methods.

Always ON Global Support

AI Driven Automation

Personalised & Human-like

Real Cost-Savings

🌍 Always ON Global Support

Serve customers worldwide with 24/7 availability and out-of-the-box multilingual support, catering to a diverse customer base.

Unlock Automation and Customer Satisfaction with TicketGenie

Streamline your customer support operations and deliver exceptional experiences with TicketGenie's advanced features.

Omni-channel support

Effortlessly engage with your customers on their preferred platforms. Easily attach the customisable chat widget to your website to provide instant, AI-driven support. Integrate your support email to ensure no customer inquiry is missed and even build a Slackbot to provide real-time responses within your internal communication channels.

Personalized Bot Experience

Breathe life into your customer interactions with our highly customisable bot. It's designed to mimic human conversations and provide a personalized, friendly, and engaging customer service experience. Choose your bot's name, personality traits and favourite emojis!

Effortless Knowledge Base Setup

Kickstart your customer support journey with TicketGenie by effortlessly setting up your knowledge base. Load all your existing HelpDesk FAQs with just one click, making it simple to transition your resources and start providing efficient, automated customer support in no time.

Automatic Ticket Tagging and Categorization

Forget the hassle of manual sorting. TicketGenie automatically tags and categorizes incoming requests, based on topics, intents and sentiment, helping you manage your customer queries more efficiently and accurately.

What our first users say

“TicketGenie has revolutionized our customer service approach”

With a staggering 70% automation rate, it's not only answering our customers' questions efficiently but also reducing the load on our team. It's a game-changer, providing fast, accurate, and most importantly, personalised interactions that our users love. This chatbot is not just a tool, it's our fun and witty brand ambassador, always ready to assist.

Roemie, CEO @ CreativeFabrica

“TicketGenie has been instrumental in reshaping our support operations”

By taking over repetitive tasks, it has freed up our team to focus on more complex issues that truly require human touch. As a result, we have significantly reduced our backlog and increased our response efficiency. Plus, as we continually evaluate and learn from TicketGenie's interactions, we're seeing constant improvement in its accuracy and quality. It's truly a win-win solution for both our team and our customers.

Zuzanna, Customer Support Manager @ Creative Fabrica

Start today with TicketGenie for Free!

One of the most affordable CS tools on the market & with No Subscription fee. 100% free for the first 5,000 interactions. Cancel anytime - no questions asked.

Always for Free ✨

First 5,000 interactions 5 seats (Admin / Agent) 1 Genie Chat (Chatbot) Unlimited topics & FAQs Zendesk integration Unlimited channels Unlimited Viewer seats Genie Analytics

Scales with you

€0.09 per interaction €9/month/extra seat €3/month/extra Genie Chat Start for Free

Start with TicketGenie Now for Automated and Personalised Customer Support

Sign up to start for FREE! No Credit Card required!

created with 💖 by Creative Fabrica © Creative Fabrica, 2023